How to Cancel SHEIN Free Trial


SHEIN’s free trial involves signing up for an account and receiving a specified period to access SHEIN services for free. The free trial allows you to apply for up to three items per week by clicking the “Free Trial” button and submitting your size and address. Winners are announced on the Free Trial page.

During this time, youcan explore the full range of features such as browsing products and placing orders. If you wish to continue after the trial, you must opt for a paid subscription. Failure to cancel before the trial ends will result in automatic enrollment in a paid plan.

How to Cancel Your SHEIN Free Trial Online

SHEIN specifies that you need to contact its Customer Service to unsubscribe from the SHEIN Club Free Trial membership, unfortunately, you won’t be able to cancel it directly through your account settings. Here’s how you can proceed:

1. Login to your account and navigate to the customer service contact information on the SHEIN website or app. This is found in the Help section at https://m.SHEIN.com/us/robot.

2. Use the provided contact method: live chat, to get in touch with SHEIN’s customer service team.

3. When you contact customer service, inform them that you want to cancel your SHEIN Club Free Trial membership. Provide any necessary details they’ll ask you for, such as your account information and membership details.

4. Once your request has been processed and your membership is successfully canceled, ask for confirmation from the customer service representative. They should confirm that your corresponding benefits will expire immediately upon cancellation.

5. After canceling, verify that your membership has indeed been canceled by checking your account settings.

Is Free Trial Free on SHEIN?

Yes, the free trial on SHEIN is indeed free. You have the opportunity to apply for free items and, if selected, receive them without any charge. However, it’s important to note that the selection process is competitive, and not all applicants are chosen to receive free items.

Also, while the trial itself is free, you are in some cases asked to provide feedback or reviews on the products they receive, which helps SHEIN gather valuable information about their products and services.

How to Permanently Delete Your SHEIN Account

There are different ways you can delete your SHEIN account depending on your location. If you are a consumer from the EU, UK, or the United States you can delete your account by following these steps:

1. Login to your SHEIN account either using the website or the app

2. Navigate to “Account Security.”

3. Select “Delete Account.”

If you are located in any of the above places you are not allowed to delete your account yourself, you’ll need to contact SHEIN Customer support for assistance. tell them the reason you want your account to be deleted from their platform.

SHEIN retains your personal information, including any correspondence you have with them, for as long as necessary to fulfil the purposes outlined in their Privacy Policy. This typically includes retaining personal data to comply with legal obligations, resolve disputes, ensure information security, and enforce legal rights.